Breathwork with Shanie – Privacy Policy

Privacy Policy 2023

1. Commitment

This statement sets out Breathwork with Shanie’s privacy policy in respect of personal information, which you may provide.

Breathwork with Shanie recognises that your privacy is very important to you and we are committed to promoting confidence in the manner in which your personal information is handled by us. The statement that follows explains how Breathwork with Shanie collects, uses, discloses and protects this information on this website.

2. Supporting Industry Best Practice

Breathwork with Shanie is committed to supporting the National Privacy Principles (NPP) for the Fair Handling of Personal Information established by the Australian Federal Privacy commissioner and embodied in the Privacy Amendment (Public Sector) Act 2000. We believe that in ensuring that we comply with the NPP this statement will address any potential concerns you may have about how personal information you provide to us is stored, used and accessed.

3. Collection of Information

Breathwork with Shanie receives and stores transaction information that you may from time to time provide. Wherever it is lawful and practicable, Breathwork with Shanie will endeavour to provide you with the option of not identifying yourself or not providing personal information when entering transactions with us. However, failure to provide the full and complete information we request may result in a limited ability on our part to offer or deliver complete services to you. No personal information is collected when you browse anonymously. Personally identifiable information such as name and contact details (email addresses) are only collected when you make an enquiry. All other information will be requested from you directly. Information collected is kept for as long as it is needed to provide services and information requested by you. When your information is no longer needed for these purposes we will destroy or permanently render anonymous any information held about you.

4. Use and Disclosure of Information

We may use the information you provide to help inform you of other information or to comply with requirements under the law. We may share your information with other parties (such as suppliers or agents) who may provide various services to Breathwork with Shanie. These parties may be used to, amongst others, process orders, provide marketing support, provide IT support and services, provide services and products not available to Breathwork with Shanie, and pass information to strategic partners. Breathwork with Shanie does not permit these parties to use information about you for any other purpose than to perform the services that Breathwork with Shanie has instructed them to provide. All suppliers, agents and third party companies must either sign a confidentiality agreement with Breathwork with Shanie before any personal information is disclosed by Breathwork with Shanie or have systems in place to meet the NPP. Breathwork with Shanie will not, without your consent, disclose personal information for any purpose (a Secondary purpose) other than for the main purpose (Primary purpose) of fulfilling our business commitments to you, except where: (a) it is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity; (b) the Secondary purpose is related to the Primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that we would use or disclose the information in the circumstances; (c) Breathwork with Shanie reasonably believes it is necessary to prevent any serious and imminent threat to any person’s life, health or safety or the public’s health or safety. Breathwork with Shanie will not otherwise disclose your personal information to any other party without your consent.

5. Third Party Relationships

To provide you with a more informative online experience Breathwork with Shanie may use the online resources, from time to time, of suppliers, agents and business partners. Such services comprise links to third party sites that may promote additional services and products. In any such relationship Breathwork with Shanie takes all reasonable steps to ensure that these parties have and enforce an adequate privacy policy. Understandably, the privacy policy of a third party might be different to that of Breathwork with Shanie and it is advisable that you carefully review any third party’s privacy policy before using the third party’s products and/or services.

6. Storage and Security of Personal Information

Breathwork with Shanie will use all reasonable endeavours to ensure that you only provide personal information in a secure environment and when the information is no longer needed it will be destroyed or permanently rendered anonymous. You accept the inherent security implications of dealing online over the Internet and will not hold Breathwork with Shanie or its agents or suppliers responsible for any breach of security.

7. Accessing and Changing Your Personal Information

Breathwork with Shanie attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to and to correct information we have collected from you and obtain a more in depth explanation about how the information is used by contacting us through the website, by emailing us. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet your requests at the earliest possible opportunity and will endeavour to advise you of the outcome within 7 business days of receipt of your request.

8. Complaints Resolution

Breathwork with Shanie is committed to providing consumers with a fair and responsive system for handling and resolving complaints. You have a right to complain and to have your complaint handled efficiently. We believe that in receiving your complaint, we are provided with a valuable opportunity to improve the services we deliver to you and maintain your confidence in Breathwork with Shanie and our services.

9. Direct Marketing

Subject to obtaining your prior consent, Breathwork with Shanie may use your personal information for the purpose of providing you with information you may find of interest, important changes to the functionality or content of our website, or information on new products or services to be offered by Breathwork with Shanie. If you do not wish to receive Marketing Communications, you may at any time decline to receive such Marketing Communications by selecting the appropriate option at the point of providing us with your personal information or by contacting us. We will not charge you for giving effect to such a request and will take all reasonable steps to meet your request at the earliest possible opportunity.

10. Liability Disclaimer

Breathwork with Shanie will use all reasonable endeavours to protect and keep confidential any personally identifiable information in its possession. If any confidential or personally identifiable information is accessed by a third party, whether by negligence or otherwise of Breathwork with Shanie, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, Breathwork with Shanie is not liable for any loss, damage, costs, liability or other form of contribution. We are constantly improving the Breathwork with Shanie website and the tools you can use to manage the data that you provide to us.